Introduction

Mustang Airworks Private Limited ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us in our capacity as an aviation parts supplier.

How We Use Your Information

We use the collected information for the following purposes:

• Processing and fulfilling orders for aviation parts and components
• Providing customer support and technical assistance
• Maintaining quality management system records (ISO 9001:2015 compliance)
• Communicating about products, services, and industry updates
• Improving our website functionality and user experience
• Complying with legal and regulatory requirements
• Preventing fraud and ensuring transaction security

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With trusted suppliers and logistics partners to fulfill orders
• With certification bodies for quality management compliance
• With legal authorities when required by law or regulation
• With professional service providers (accounting, legal, IT support)
• In case of business transfer or merger (with prior notice)

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and employee training
• Secure data storage and backup procedures
• Incident response and breach notification protocols

Your Rights

You have the following rights regarding your personal information:

• Right to access and obtain copies of your personal data
• Right to rectify inaccurate or incomplete information
• Right to request deletion of your personal data
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent at any time

International Data Transfers

As an aviation parts supplier operating internationally, we may transfer your personal information to countries outside Nepal for business purposes. We ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions, to protect your data during international transfers.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Quality management records may be retained longer to meet ISO 9001:2015 compliance requirements and aviation industry regulations.